It takes a lot more than comprehensive repair services to snag the title of best collision repair shop in town. Look for a body shop that has built a reputation based on both excellent results and world-class customer service. Unfortunately, a few bad apples mixed with old stereotypes has customers on their guard when considering mechanic shops. Stigmas about suggesting “repairs” that aren’t needed still linger around the industry, but do your research and you’ll know the shop you choose is trustworthy.
If and when the time comes that you need collision repair or classic car restoration, how can you be sure you’re getting the best? Here are a few signs you’re on the right track. Remember—it’s not just the best price or the most five-star reviews that lead you to the right shop. There’s a lot more to it than that.
- Jaw-Dropping Galleries
If you really want to see what’s in store for you and your car, check out the shop’s galleries. Look for an impressive online portfolio showcasing the talents and skills of highly qualified technicians. From paintless dent removal to complete overhauls—taking junkers to collector status—there’s no job too big or small. The proof is in the pictures.
- They Work With You
A quality body shop has two priorities: Give the customer exactly what they want and keep them safe. Sometimes repairs are wanted purely for aesthetics. Sometimes they’re necessary to keep drivers safe behind the wheel. True professionals treat both of these priorities equally, which is what you deserve.
- Endless Testimonials, Referrals, and Reviews
It’s possible to “buy” positive reviews on third-party sites, so be wary of anything that sounds too good to be true. A genuinely high ranking shop has referrals and testimonials you can fact check if necessary. Our shop has countless happy customers who will gladly share their recommendations and are quick to show off their gleaming ride.
- Non-Pushy Staff Members
You shouldn’t feel like you fell into a snake pit when you take your car in for a free estimate. There shouldn’t be any pushy salespeople bullying you to choose them or “upselling” when all you wanted was a quote for a single dent removal. At a good shop, every customer and potential customer is treated like family. The team is there when you need it, never pushing add-ons and always revering transparency.
- They’ve Been Around the Block
It’s not enough to just go local and avoid the big chains. If you really want a flawless job, choose a company that’s been around for a while. Taking pride in their work, every project is treated with the utmost care.
Trusting your car to just anyone is a big mistake. It’s your baby, your first impression on dates and your go-to vehicle to get from Point A to Point B.